A fantastic opportunity has arisen for a talented individual to join an international standard debt collections agency as a Skip Tracing Operator (Skip) responsible for collecting information of delinquent customers and increase contactability.
Main Job Tasks and Responsibilities:
Search for customers addresses when the provided address under the credit contract is not real / transferred.
Tracing the correct address and classify cases.
Collect new information about customers from other family members or friends / references.
Use personal skills to search for customer information based on available information.
Use social networks to expand the customers information searching.
Search for customers by other sources.
Provide report and information on time to perform verification tasks.
Perform other assigned tasks and duties necessary as required by the management directly.
Requirements and Qualifications:
Intermediate or higher education diploma or greater.
Experience in a equivalent position in Bank or financial institution or consumer finance is preferable.
Understand the debt reminder process on bank or consumer finance.
Skills to find customer information.
Skills to communication and extract information
Ability to work with various type of customer
Ability to work as part of a team as well as autonomously
Time management skill
Proficiency in Microsoft Office software
Competitive salary according to ability.
Opportunity to join training for new hires.
Reward for excellent staff of the month, quarter, year.
Working in a professional and active office environment.
Vacation and holiday leave according to current labor law.
Estimated salary increase period of 6 months or 1 year from the date of commencement of work
Quang Trung Software City, Tân Chánh Hiệp Ward, District 12, HCMC