Skip Tracing Operator : Skip001

A fantastic opportunity has arisen for a talented individual to join an international standard debt collections agency as a Skip Tracing Operator (Skip) responsible for collecting information of delinquent customers and increase contactability.

Main Job Tasks and Responsibilities:

  • Search for customers addresses when the provided address under the credit contract is not real / transferred.
  • Tracing the correct address and classify cases.
  • Collect new information about customers from other family members or friends / references.
  • Use personal skills to search for customer information based on available information.
  • Use social networks to expand the customers information searching.
  • Search for customers by other sources.
  • Provide report and information on time to perform verification tasks.
  • Perform other assigned tasks and duties necessary as required by the management directly.

Requirements and Qualifications:

  • Intermediate or higher education diploma or greater.
  • Experience in a equivalent position in Bank or financial institution or consumer finance is preferable.
  • Understand the debt reminder process on bank or consumer finance.
  • Skills to find customer information.
  • Skills to communication and extract information
  • Ability to work with various type of customer
  • Ability to work as part of a team as well as autonomously
  • Adaptability, flexibility
  • Time management skill
  • Proficiency in Microsoft Office software


  • Competitive salary according to ability.
  • Opportunity to join training for new hires.
  • Reward for excellent staff of the month, quarter, year.
  • Working in a professional and active office environment.
  • Vacation and holiday leave according to current labor law.
  • Estimated salary increase period of 6 months or 1 year from the date of commencement of work


  • 1-2 year

Employment Type:

  • Full time*


  • Quang Trung Software City, Tân Chánh Hiệp Ward, District 12, HCMC

Job Posting Expires:

How to apply:

  • May be required to work shifting hours as per business needs (8:00am – 8:00pm [Monday – Sunday]).